Delete game account and data

1. Send your request

Email privacy@domusproxima.com with the subject “Star Defense — account and data deletion request”. Ask us to delete your Star Defense game account and associated data. Use the button on this page or Settings → Delete account & data in the app.

If known, include the Player ID shown in the game and its environment. If you cannot access the app or do not know the ID, contact us anyway: we will help locate the account without asking for passwords. An ID or email address alone does not prove account control.

2. Verification and consequences

We verify that a request comes from the person concerned before deleting data. In the app, if you are connected and the cloud responds, the message may include proof of account control valid for seven days. If missing or expired, we arrange proportionate alternative verification. Preparing a message neither sends a request nor deletes anything.

Requested deletion covers the Star Defense Player ID and links, all cloud save copies and the verification proof. After deletion you cannot recover progress, virtual currencies and cosmetics through that cloud profile.

3. Local data and synchronization

An email request does not remotely erase data on your phone. To prevent new uploads while we handle the request, disconnect cloud saves on all installations. After saving anything you wish to keep, remove local data using your operating system settings; check backups too. Continuing to connect or creating a new profile may create new data.

Disconnecting, uninstalling and deleting an account are different actions. You may also ask for a data copy or specify a different scope for your request.

4. Timing and any retained data

We normally respond within one month; any legally permitted extension is explained. We confirm completion and identify any data retained to meet legal obligations, with its purpose and duration. Retention of correspondence and the minimal request record: Up to 12 months after a case is closed for support correspondence and the minimal data-request record. This allows recurring issues and past actions to be followed up without keeping messages indefinitely. Attachments and exports are deleted when no longer needed, normally within 30 days after closure. Open disputes or legal obligations may justify longer retention, limited to necessary data and explained to the person concerned. This period does not automatically apply to purchase records..

5. Unity Player Account

Your Unity Player Account may be used in other games. Requests to Domus Proxima concern Star Defense. To also delete your general Unity account, use https://player-account.unity.com/delete-account . For data handled independently by Unity, contact unity-player-login-privacy@unity3d.com.

Deleting only the Unity Player Account does not automatically remove Star Defense cloud data: ask us to delete the game data too.